Web Operations Center Technician

Web Operations Center Technician
in ,

Job Description

Web Operations Center Technician 

Full-time: Wednesday-Saturday 11:00pm - 9:30am


As the Web Operations Center Technician you will be responsible for the monitoring and maintenance of the Bon-Ton web application infrastructure.


Day-to-day you will be responsible for:


  • Monitoring and maintaining ecommerce and internal web applications to ensure maximum possible service availability
  • Actively monitoring various components of the web technologies infrastructure and identifying failing systems
  • Reviewing error logs and failure error rates
  • Examining Linux system patching logs and notifying the team of any failed installations
  • Providing Tier 2 support for internal Web Technologies service tickets and report issues
  • Performing release management tasks to deploy code changes to production systems


We require:

  • Basic understanding of common TCP/IP protocols (DNS, DHCP, SNMP, etc.) and network monitoring tools
  • Working knowledge of Internet and HTTP concepts
  • Knowledge specific to Web-based technologies
  • Understanding of ecommerce and system integration
  • Strong communication skills  

When you dedicate your time, effort and skills for The Bon-Ton Stores, we want to give back to you. Whether you are a full time, hourly associate, a salaried professional, or part time associate, our benefits package will help you create a balanced, well-rounded life. These benefits, after meeting eligibility requirements, include:

  • Associate Discount
  • Flexible work schedule, including summer early out schedule
  • Medical, Dental and Vision for full time associates, once eligible
  • Volunteer opportunities
  • Vacation and Sick pay for full and regular part-time associates, once eligible
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