Post Delivery Customer Service Representative

Post Delivery Customer Service Representative
in Naperville, IL

Job Description

As a Post Delivery Customer Service Representative you will be responsible for receiving post-delivery calls from customers, delivery service, warehouse associates, outside service agents and store personnel and determining how to address their issues and follow through until there is resolution.  You will also navigate through various sources of information to effectively respond to the customer.

We’ll value your:

  • Communication Skills
  • Detail orientation and follow up skill
  • Excellent customer service orientation
  • Data entry skills

Schedules include a variety of day, evening and weekend hours

At Bon-Ton, we want to give back to our associates. We offer competitive pay, great associate discount, 401k plan (once eligible) – including potential company match and great volunteer opportunities. 

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