Operations Center Technician

Operations Center Technician

Job Description

Web Operations Center Technician 

Full-time: Wednesday-Saturday 11:00pm - 9:30am (4 day work week)


The Bon-Ton stores is looking for an entry level Web Operatations Center Technician to join our growing IT team! As the Web Operations Center Technician you will be responsible for the monitoring and maintenance of the Bon-Ton web application infrastructure.


Day-to-day you will be responsible for:


  • Monitoring and maintaining ecommerce and internal web applications to ensure maximum possible service availability
  • Actively monitoring various components of the web technologies infrastructure and identifying failing systems
  • Reviewing error logs and failure error rates
  • Examining Linux system patching logs and notifying the team of any failed installations
  • Providing Tier 2 support for internal Web Technologies service tickets and report issues
  • Performing release management tasks to deploy code changes to production systems


We require:

  • Basic understanding of common TCP/IP protocols (DNS, DHCP, SNMP, etc.) and network monitoring tools
  • Working knowledge of Internet and HTTP concepts
  • Knowledge specific to Web-based technologies
  • Strong communication skills  

When you dedicate your time, effort and skills for The Bon-Ton Stores, we want to give back to you. Whether you are a full time, hourly associate, a salaried professional, or part time associate, our benefits package will help you create a balanced, well-rounded life. These benefits, after meeting eligibility requirements, include:

  • Associate Discount
  • Medical, Dental and Vision for full time associates, once eligible
  • Volunteer opportunities
  • Vacation and Sick pay for full and regular part-time associates, once eligible
Apply Now